LEGAL AND PRIVACY POLICY

1) All deliveries, services and offers by bb-net media GmbH - hereinafter referred to as "seller" - based on orders from contractual partners - hereinafter referred to as "customer" - are made exclusively on the basis of these general terms and conditions. These general terms and conditions are part of all contracts that the seller concludes with its customers for the deliveries and services it offers. These general terms and conditions also apply to all future deliveries, services or offers to the customer, even if they are not separately agreed again.

(2) Unless otherwise stated, the seller's product range is used goods, but not a newly manufactured item within the meaning of the BGB. Condition and scope of delivery are given in the product descriptions. Unless otherwise agreed, all products offered are delivered without software and accessories.

(3) The product range of the seller is aimed exclusively at entrepreneurs within the meaning of § 14 BGB. According to this, an entrepreneur is a natural or legal person or a legal partnership who, when concluding the contract, is exercising their commercial or independent professional activity.

(4) Terms and conditions of the customer or third parties do not apply, even if the seller does not separately object to their validity in individual cases. Even if the seller refers to letters, emails, faxes which contain or refer to the customer's or a third party's terms and conditions, this does not constitute consent to the validity of such terms and conditions. Conflicting terms and conditions only apply if their validity is expressly agreed in writing by the seller.

(1) All offers made by the seller are subject to change and non-binding.

(2) When placing an order with the seller, the customer submits a binding offer to purchase the (desired) product to the seller. The customer is bound by the offer to the seller until the end of the seventh working day following the day on which the offer was received by the seller.

(3) The customer's offer is only considered accepted by the seller if the seller declares acceptance to the customer or sends the ordered goods.

(4) The customer receives an automatic notification of the order placed. This does not yet constitute a binding acceptance of the order, unless the acceptance is declared in addition to the confirmation of receipt.

(1) All prices quoted by the seller are in EURO plus the applicable statutory value added tax, insurance costs, transaction fees, costs for packaging and shipping at the time of the order. Customs and similar charges as well as other public, private charges and license fees are to be borne by the customer.

(2) Depending on the agreement between the customer and the seller, payments are made in advance, by direct debit or on account.

(3) If delivery by invoice has been agreed, this is due for payment to the seller immediately upon receipt of the goods and the invoice by the customer.

(4) The customer is not entitled to any right of set-off or retention, unless the counterclaim is undisputed or legally established.

(5) Invoice amounts, provided that the invoice has been received by the customer before delivery of the goods, must be paid within 30 days without any deduction, unless otherwise agreed in writing (also by fax and email). The receipt by the seller is decisive for the date of payment. If the customer does not pay by the due date, the outstanding amounts shall be subject to interest from the due date at 8 percentage points pa above the respective base rate; the assertion of higher interest rates and further damage in the event of default remain unaffected.

(6) The seller is entitled to perform or provide outstanding deliveries or services only against prepayment or security if it becomes aware of circumstances after the order of the contract which are likely to significantly reduce the creditworthiness of the customer and through which the payment of the open claims of the seller are endangered by the customer from the respective (pre-) contractual relationship.

(1) Deliveries are made from the seller's warehouse in Schweinfurt or from a sub-supplier's warehouse.

(2) The availability of the goods and their delivery time result from the respective information provided by the seller. The deadlines and dates announced there by the seller for deliveries and services are always only approximate, unless a fixed period or a fixed date has been expressly promised or agreed. If a shipment has been agreed, the delivery periods and delivery dates refer to the times of handover to the forwarding agent, carrier or other third party commissioned with the transport.

(3) The seller can - without prejudice to its rights arising from the delay - demand from the customer an extension of delivery and service deadlines or a postponement of delivery and service dates by the period in which the customer does not meet his contractual obligations towards the seller.

(4) The seller is not liable for an impossibility of delivery or for delays in delivery insofar as these are not due to force majeure or other events that were not foreseeable at the time the contract was concluded, in particular operational disruptions of all kinds, difficulties in material or energy procurement, transport delays, strikes Timely or incorrect delivery was caused by the supplier for which the seller is not responsible. If such events make the delivery or service significantly more difficult or impossible for the seller and the hindrance is not only of temporary duration, the seller is entitled to withdraw from the contract. In the case of temporary obstacles, the delivery and service deadlines are extended or the delivery or service dates are postponed by the period of the hindrance plus a reasonable start-up period. If the customer cannot be expected to accept the delivery or service as a result of the delay, he can withdraw from the contract by means of an immediate written declaration (also by fax and e-mail) to the seller.

(5) If the seller is in default with a delivery or service or if a delivery or service becomes impossible, for whatever reason, the seller's liability is limited to compensation in accordance with Section 8 of these General Terms and Conditions.

(1) The place of performance for all obligations arising from the contractual relationship is Schweinfurt, unless otherwise specified.

(2) The shipping method and the packaging are subject to the dutiful discretion of the seller.

(3) The risk is transferred to the customer at the latest when the delivered goods are handed over to the forwarding agent, carrier or other third party appointed to carry out the shipment. If the dispatch or handover is delayed due to a circumstance caused by the customer, the risk is transferred to the customer from the day on which the delivered goods are ready for dispatch and the seller has notified the customer of this. The customer bears the costs of storage. Insofar as the dispatch of the ordered goods has been agreed, the customer bears the risk of destruction or deterioration even if the ordered goods are dispatched directly to the customer from the warehouse of a sub-supplier as instructed. 

(1) The seller retains ownership of the goods it has delivered until the purchase price (including VAT and shipping costs) has been paid in full for the goods in question.

(2) If the delivered goods are processed or remodeled by the customer, it is agreed that the processing, remodeling of the delivered goods takes place in the name and for the account of the seller and that the seller directly owns the property or - if the processing takes place from materials of several owners or the value of the processed item is higher than the value of the delivered goods - acquires a corresponding co-ownership share in the newly created item.

(3) In the event that the delivered goods are resold, the customer hereby assigns the claims against third parties to the seller as a precaution.

(4) If third parties access the delivered goods, in particular through seizure, the customer will immediately inform them of the property of the seller and inform the seller of this in order to enable her to enforce her property rights. If the third party is unable to reimburse the seller for the resulting costs, the seller's customer is liable for this.

(1) The warranty for newly manufactured goods is 12 months. The warranty period begins with delivery or, if acceptance is required, with acceptance. The warranty does not apply to used goods, so-called used IT and processed used goods with the tecXL seal, our separate ones apply warranty Terms.

(2) The warranty does not apply if the customer changes the delivered goods or has them changed by a third party without the consent of the seller and this makes it impossible or unreasonably difficult to remedy the defect. In any case, the customer must bear the additional costs of remedying the defect resulting from the change.

(3) The warranty does not apply to untested, untested or defective goods.

(1) The seller's liability for damages, regardless of the legal reason, in particular for impossibility, delay, defective or incorrect delivery, breach of contract, breach of obligations in contract negotiations and tortious acts, insofar as fault is relevant, is in accordance with this Paragraphs restricted.

(2) The seller is not liable in the event of simple negligence on the part of its organs, legal representatives, employees or other vicarious agents, unless it is a breach of essential contractual obligations. Essential to the contract are the obligation to timely delivery of the goods free of significant defects as well as advisory, protection and custody obligations, which are intended to enable the customer to use the delivered goods in accordance with the contract and the protection of life and limb of the customer's staff or the protection of his property serve against significant damage.

(3) Insofar as the seller is fundamentally liable for damages in accordance with § 8 (2), this liability is limited to damage that the seller foresaw as a possible consequence of a breach of contract when the contract was concluded or that it should have foreseen had it been exercising due diligence. Indirect damage and consequential damage resulting from defects in the delivered goods are only eligible for compensation if such damage is typically to be expected when the delivered goods are used as intended.

(4) The restrictions of § 8 do not apply to the seller's liability for willful behavior, for guaranteed characteristics, for injury to life, limb or health or under the Product Liability Act

(1) If the customer refuses to accept the goods, the seller is entitled to withdraw from the purchase contract and to claim damages.

(2) If the seller demands damages, this amounts to a flat rate of 15% of the sales price. The compensation is to be set lower if the customer proves lower damage. The customer has the opportunity to prove that the seller did not suffer any damage. If the seller can prove higher damage, she may also demand higher damage.

(1) The place of jurisdiction for any disputes arising from the business relationship between the seller and the customer is, at the option of the seller, Schweinfurt or the customer's registered office. Schweinfurt is the exclusive place of jurisdiction for lawsuits against the seller. Mandatory statutory provisions on exclusive places of jurisdiction remain unaffected by this provision.

(2) The relationships between the seller and the customer are exclusively subject to the law of the Federal Republic of Germany. The United Nations Convention on the International Sale of Goods of April 11, 1980 (CISG) does not apply.

(3) The contract remains binding in its remaining parts even if individual points are legally ineffective. In place of the ineffective points, the statutory provisions apply, if they exist. To the extent that this would represent unreasonable hardship for one of the contracting parties, the contract as a whole becomes ineffective.

(1) The present General Terms and Conditions of Purchase (GPC) apply to all business relationships with our business partners and suppliers (“Contractors”). The GPC only apply if the contractor is an entrepreneur (Section 14 BGB), a legal entity under public law or a public law special fund.

(2) The GPC apply in particular to contracts for the sale and / or delivery of movable items ("goods"), regardless of whether the contractor manufactures the goods himself or buys them from suppliers (§§ 433, 650 BGB). Unless otherwise agreed, the GPC in the version valid at the time of the order of the contractor or at least in the version last communicated to him in text form apply as a framework agreement also for similar future contracts, without us having to refer to them again in each individual case.

(3) These GPC apply exclusively. Deviating, conflicting or additional general terms and conditions of the contractor will only become part of the contract if and to the extent that we have expressly agreed to their validity in writing. This consent requirement applies in any case, for example even if we accept the contractor's deliveries without reservation, knowing the general terms and conditions of the contractor.

(4) Individual agreements made with the contractor on a case-by-case basis (including side agreements, additions and changes) always take precedence over these GPC. A written contract or our written confirmation is decisive for the content of such agreements, subject to proof to the contrary.

(5) Legally relevant declarations and notifications by the contractor in relation to the contract (e.g. setting a deadline, reminder, withdrawal) must be made in writing, ie in writing or text form (e.g. letter, email, fax). Statutory formal requirements and other evidence, especially in the event of doubts about the legitimacy of the declaring party, remain unaffected.

(6) References to the validity of legal regulations are only used for clarification purposes. The statutory provisions therefore apply even without such a clarification, unless they are directly amended or expressly excluded in these GPC.

(1) Our order is considered binding at the earliest when it is submitted or confirmed in writing. The contractor must inform us of obvious errors (e.g. typing and calculation errors) and incompleteness of the order including the order documents for the purpose of correction or completion before acceptance; otherwise the contract is deemed not to have been concluded.

(2) Offers and cost estimates by the contractor are made free of charge and do not create any obligations for bb-net, unless legally stipulated.

(3) The contractor is required to confirm our order in writing within a period of 2 days or, in particular, to execute it without reservation by sending the goods (acceptance).

A late acceptance counts as a new offer and requires acceptance by us.

(4) In the event of changes to the content of the contract, such as the scope of delivery and services, which prove to be absolutely necessary from the point of view of the contractor, the contractor will notify bb-net immediately, in writing and prior to their implementation of the expected additional work. All changes and their implementation require the prior written consent of bb-net.

(5) All goods, furnishings and systems delivered to the client must comply with the legal requirements. Upon request, the contractor must provide bb-net with appropriate certifications and / or declarations of conformity immediately and free of charge. This applies in particular, but not exclusively, to goods with CE, RoHS or EAR markings.

(6) The contract termination rights are determined by the statutory provisions.

(7) The client can terminate the contract without notice for an important reason.

(8) In the event of termination, irrespective of the other rights of the client, there is only a claim to remuneration for the services rendered up to the time of termination that can be used by the client.

(1) The delivery time specified by the client in the order is binding. If the delivery time is not specified in the order or otherwise agreed, it is 3 days from the conclusion of the contract. The contractor is obliged to notify us immediately in writing if he is unlikely to be able to meet the agreed delivery times - for whatever reason.

(2) Early services or deliveries as well as any partial service or partial delivery require the express prior written consent of the client.

(3) If the contractor does not provide his service or does not provide his service within the agreed delivery time or if he is in default, our rights - in particular to withdrawal and compensation - are based on the statutory provisions. The regulations in paragraph 4 remain unaffected.

(4) If the contractor is in default, we can - in addition to further legal claims - flat-rate compensation for our default damage i. H. v. Request 0,5% of the net price per working day, but not more than 5% of the net price of the late delivery. bb-net reserves the right to prove that greater damage has occurred. The contractor reserves the right to provide evidence that no or only significantly less damage has occurred.

(1) The contractor is not entitled to have the services owed by him performed by third parties (e.g. subcontractors) without our prior written consent. The contractor bears the procurement risk for his services, unless otherwise agreed in individual cases (e.g. limitation to stock).

(2) Delivery within Germany is “free domicile” to the location specified in the order. If the destination is not specified and nothing else has been agreed, delivery must be made to our registered office in Schweinfurt. The respective destination is also the place of performance for the delivery and any subsequent performance (obligation to provide).

(3) The delivery from third countries always has CIF acc. Incoterms 2010 to be done.

(4) The delivery must be accompanied by a delivery note stating the date (issue and dispatch), the content of the delivery (article number and number) and our order identifier (date and number). If the delivery note is missing or incomplete, we are not responsible for any resulting delays in processing and payment. A corresponding dispatch note with the same content must be sent to us separately from the delivery note.

(1) The price stated in the order is binding. All prices include the statutory sales tax if this is not shown separately.

(2) Unless otherwise agreed in individual cases, the price includes all services and ancillary services of the contractor (e.g. assembly, installation) as well as all ancillary costs (e.g. proper packaging, transport costs including any transport and liability insurance) .

(3) The agreed price is due for payment within 30 calendar days of complete delivery and service (including any agreed acceptance) and receipt of a proper invoice. If we make payment within 14 calendar days, the contractor grants us a 3% discount on the net amount of the invoice. In the case of bank transfers, payment is made on time if our transfer order is received by our bank before the payment deadline has expired; We are not responsible for delays caused by the banks involved in the payment process.

(4) We do not owe any maturity interest. The statutory provisions apply to default in payment.

(5) We are entitled to set-off and retention rights as well as the objection of the non-fulfilled contract to the extent permitted by law. In particular, we are entitled to withhold payments due as long as we are still entitled to claims against the contractor from incomplete or defective services.

(6) The contractor only has a right of set-off or retention for counterclaims that have been legally established or are undisputed.

(1) The delivery of movable items to be produced or manufactured, as well as assembly services, requires written acceptance by bb-net. The transfer of risk takes place with the acceptance of the service by bb-net. An implied acceptance, in particular through the use of the objects of performance by bb-net, is excluded.

(2) The risk of accidental loss and accidental deterioration of the item is transferred to us upon delivery at the place of performance. If acceptance has been agreed, this is decisive for the transfer of risk. For the rest, the statutory provisions of the law on contracts for work and services also apply accordingly to acceptance. The handover or acceptance is the same if we are in default of acceptance.

(3) The statutory provisions apply to the occurrence of our default in acceptance. However, the contractor must also expressly offer us his services if a specific or definable calendar time has been agreed for an act or cooperation on our part (e.g. provision of material). If we are in default of acceptance, the contractor can demand reimbursement of his additional expenses in accordance with the statutory provisions (Section 304 BGB). If the contract concerns an unjustifiable item to be produced by the contractor (custom-made product), the contractor is only entitled to further rights if we are obliged to cooperate and are responsible for the failure to cooperate.

(1) Should the contractor deviate from the agreed service, he will immediately and expressly inform bb-net of this.

(2) Should deviating solutions exist for the fulfillment of the agreed service, which are economically or technically more suitable, the contractor undertakes to inform bb-net immediately and comprehensively in writing.

(3) If the contractor realizes that he cannot meet his contractual obligations in whole or in part, or not in time, he must inform bb-net immediately and stating the reasons.

(1) The contractor is obliged to collect free of charge and properly and completely dispose of packaging material. At the request of the contractor, appropriate evidence of legally compliant disposal must also be provided by third parties, if necessary. If the contractor does not meet this obligation, the client is entitled to invoice the contractor for the costs for the professional collection and disposal and the associated expenses in full

(2) The contractor undertakes to comply with the obligations under the Packaging Ordinance, in particular with regard to proper licensing, to provide evidence of this to the client upon request and to fulfill the obligations arising for the client from the packaging ordinance. If these are not transferable, the contractor will support the client in fulfilling them free of charge.

(1) The client reserves the right of ownership and copyrights to illustrations, plans, drawings, calculations, execution instructions, product descriptions and other documents. Such documents are to be used exclusively for the contractual service and returned to us after the contract has been completed. The documents must be kept secret from third parties, even after the contract has ended. The confidentiality obligation only expires when and to the extent that the knowledge contained in the documents provided has become generally known.

(2) The above provision applies accordingly to substances and materials (e.g. software, finished and semi-finished products) as well as to tools, templates, samples and other items that we provide to the contractor for manufacture. Such objects - as long as they are not processed - are to be stored separately at the contractor's expense and insured to an appropriate extent against destruction and loss.

(1) An extended, forwarded, expanded or subsequent retention of title by the contractor to the ordered goods is not recognized by the client.

(2) If the client accepts an offer of the contractor for the transfer of ownership that is conditioned by the payment of the purchase price (simple retention of title), the retention of title expires at the latest with the payment of the purchase price for the goods.

(1) The statutory provisions apply to our rights in the event of material defects and defects in title of the goods (including incorrect and short deliveries as well as improper assembly, faulty assembly, operating or operating instructions) and for other breaches of duty by the contractor, unless otherwise specified below .

(2) According to the statutory provisions, the contractor is particularly liable for ensuring that the goods have the agreed quality when the risk passes to us. In any case, those product descriptions which - in particular by designation or reference in our order - are the subject of the respective contract or are included in the contract in the same way as these GPC apply as an agreement on the quality. It makes no difference whether the product description comes from us, the contractor or the manufacturer.

(3) Notwithstanding Section 442, Paragraph 1, Sentence 2 of the German Civil Code, the client is entitled to unlimited claims for defects even if the client was not aware of the defect when the contract was concluded due to gross negligence.

(4) The statutory provisions (§§ 377, 381 HGB) apply to the commercial inspection and notification obligation with the following stipulation: Our inspection obligation is limited to defects that are revealed during our incoming goods inspection under external assessment including the delivery papers (e.g. B. transport damage, wrong and short delivery) or are recognizable in our quality control in the random sampling procedure. If acceptance has been agreed, there is no obligation to examine. In addition, it depends on the extent to which an investigation is feasible in the normal course of business, taking into account the circumstances of the individual case. Our obligation to notify us for defects discovered later remains unaffected. Without prejudice to our duty to examine, our complaint (notification of defects) is deemed to be prompt and timely if it is sent within 5 working days of discovery or, in the case of obvious defects, of delivery.

(5) The supplementary performance also includes the removal of the defective goods and their reinstallation, provided that the goods were built into another item or attached to another item in accordance with their type and purpose; our legal right to reimbursement of corresponding expenses remains unaffected. The contractor bears the expenses required for the purpose of testing and subsequent performance even if it turns out that there was actually no defect. Our liability for damages in the event of an unjustified request to remedy defects remains unaffected; In this respect, however, we are only liable if we recognized or negligently failed to recognize that there was no defect.

(6) Without prejudice to our legal rights and the regulations in Paragraph 5, the following applies: If the contractor fulfills his obligation to supplementary performance - at our option by eliminating the defect (subsequent improvement) or by delivering a defect-free item (replacement delivery) - within a set, If not after a reasonable period of time, we can remedy the defect ourselves and demand reimbursement of the necessary expenses or a corresponding advance payment from the contractor. If the subsequent performance by the contractor has failed or is unreasonable for us (e.g. due to particular urgency, threat to operational safety or the threat of disproportionate damage), no deadline is required; we will inform the contractor immediately, if possible in advance, of such circumstances.

(7) In addition, in the event of a material or legal defect, we are entitled to reduce the purchase price or to withdraw from the contract in accordance with the statutory provisions. In addition, we are entitled to compensation for damages and expenses in accordance with the statutory provisions.

(1) We are entitled to our legally determined recourse claims within a supply chain (supplier recourse according to §§ 445a, 445b, 478 BGB) in addition to the claims for defects. In particular, we are entitled to demand exactly the type of supplementary performance (repair or replacement delivery) from the contractor that we owe to our customers in individual cases. This does not restrict our statutory right to choose (Section 439 (1) BGB).

(2) Before we recognize or fulfill a defect claim asserted by our customer (including reimbursement of expenses in accordance with §§ 445a Paragraph 1, 439 Paragraph 2 and 3 BGB), we will notify the contractor and ask for a written statement, briefly explaining the facts . If a substantiated statement is not made within a reasonable period of time and if no amicable solution is found, the claim for defects actually granted by us shall be deemed owed to our customer. In this case, the contractor is responsible for providing evidence to the contrary.

(3) Our claims from supplier recourse also apply if the defective goods have been received by us or another entrepreneur, e.g. B. by incorporating it into another product.

(1) If the contractor is responsible for product damage, he has to indemnify us from third-party claims insofar as the cause is within his sphere of control and organization and he is himself liable in the external relationship.

(2) As part of his indemnity obligation, the contractor has expenses in accordance with To reimburse §§ 683, 670 BGB, which result from or in connection with a claim by third parties including recall campaigns carried out by us. We will inform the contractor about the content and scope of recall measures - as far as possible and reasonable - and give him the opportunity to comment. Further legal claims remain unaffected.

(3) The contractor must take out and maintain product liability insurance with a lump sum coverage of at least EUR 10 million per personal injury / property damage.

(1) Upon first written request and without prejudice to statutory claims, the contractor shall exempt the client from alleged infringements of patent law, copyright law or other property rights. The obligation to indemnify includes all expenses that the client incurs in connection with claims by third parties.

(2) The limitation period for the claim for exemption is three years from the client's knowledge or grossly negligent ignorance of the circumstances giving rise to the claim. Incidentally, regardless of knowledge or grossly negligent ignorance, the claim for indemnification expires ten years from its origin.

(1) The mutual claims of the contractual parties expire in accordance with the statutory provisions, unless otherwise specified below.

(2) Notwithstanding Section 438 (1) No. 3 BGB, the general limitation period for claims for defects is 3 years from the transfer of risk. If an acceptance has been agreed, the limitation period begins with the acceptance. The 3-year limitation period also applies accordingly to claims arising from defects of title, whereby the statutory limitation period for real claims for surrender by third parties (Section 438 (1) No. 1 BGB) remains unaffected; In addition, claims based on defects of title do not expire as long as the third party can still assert the right against us, especially in the absence of a limitation period.

(3) The statute of limitations of the sales law including the above extension apply - to the legal extent - for all contractual claims for defects. Insofar as we are also entitled to non-contractual claims for damages due to a defect, the regular statutory limitation (§§ 195, 199 BGB) applies, unless the application of the limitation periods of the sales law in individual cases leads to a longer limitation period.

(1) If no deviating agreements have been made, the contractor irrevocably grants the contractor unrestricted rights of use and exploitation of all calculations, graphics, plans, products, models, drawings, in terms of content, space and time, provided that he himself is the owner of all rights. Tools graphics or other documents in written, electronic or other form.

(1) The client is entitled to review the execution of the contract by the contractor. The client reserves the right to inspect the test and execution documents and to check the systems and facilities necessary for the execution of the contract. If the client considers a visit to the contractor's premises to be necessary, the client will register in advance for an appointment within the operating hours.

(2) The client is also entitled to check compliance with the regulations in accordance with Section 19.

(1) The use of the client's company name, brand name or logo by the contractor in connection with advertising purposes or references requires the client's express, written consent in advance.

(1) When entering the factory premises of bb-net, the contractor undertakes to take note of and follow the external company regulations. The regulations can be found on the Internet at www.bb-net.de/fremdfirmenordnung be called.

(1) For these GPC and the contractual relationship between us and the contractor, the law of the Federal Republic of Germany applies to the exclusion of uniform international law, in particular the UN sales law.

(2) If the contractor is a merchant i. S. d. Commercial code, legal entity under public law or a public special fund, is the exclusive - also international - place of jurisdiction for all disputes arising from the contractual relationship. Our place of business in Schweinfurt applies accordingly if the contractor is an entrepreneur i. S. v. § 14 BGB is. In all cases, however, we are also entitled to take legal action at the place of performance of the delivery obligation in accordance with these GPC or a priority individual agreement or at the general place of jurisdiction of the contractor. Overriding statutory provisions, in particular those relating to exclusive responsibilities, remain unaffected.

All relevant work and environmental protection regulations, state and trade association work safety regulations and generally recognized safety and occupational medicine rules, including the accident prevention regulations applicable to the scope of work, as well as the applicable working time laws, must be observed by the external companies when performing the activity. If the external companies are not aware of these regulations, they are obliged to obtain the necessary information. The external companies assure that neither they nor their subcontractors employ employees without valid and proper working papers and that the respective legal regulation on payment of remuneration is observed.

The coordinator is always a bb-net employee. The coordinator is the direct contact person for the external company in all matters relating to the stay on the bb-net factory premises. The external company will be informed of the name and telephone number of the coordinator when entering the factory premises for the first time.

The external company is obliged to obey the orders and instructions of the coordinator, his agents, the bb-net security specialist (hereinafter jointly referred to as the “authorizing officer”). If the external company has doubts about the authorization of the authorized person to issue orders and instructions, it is obliged to have the authorization confirmed by the coordinator. The monitoring and issuing of orders and instructions by authorized officers does not relieve the external company of its own responsibility towards its employees and bb-net.

In the event of violations of work and environmental protection regulations, as well as other breaches of duty, bb-net is entitled to order the cessation of work until the violation has been remedied and to exclude employees who do not act from further activities.

In the event of accidents of any kind, the plant manager, the coordinator and the safety specialist must be notified immediately. In addition, the external company is obliged to comply with the statutory reporting obligations applicable to all industrial accidents. Damage or malfunctions to bb-net facilities and systems must also be reported to the coordinator immediately.

The bb-net safety specialist advises the external company on all issues relating to occupational safety. She is available to the external company for information and will advise them, for example, about the hazards arising from the individual systems and processes and measures to prevent them. The external company has to find out the contact details of the responsible safety officer via the coordinator.

The bb-net security specialist advises the external company on all questions of environmental protection. She is available to the external company for information on all issues relating to waste disposal, soil and water protection, pollution control and hazardous goods handling. The external company has to find out the contact details of the responsible safety officer via the coordinator.

The external company undertakes to comply with the following points:

1. The external company informs the coordinator before the beginning, after the end and whenever the activities carried out on the factory premises are interrupted.
2. The contractor ensures that they always leave the work environment in a safe state.
3. The external company informs the coordinator of possible disruptions in the operational process. It reports to the coordinator all malfunctions and irregularities that occur during the execution of the activity.
4. The external company defines the daily work with the responsible coordinator.
5. The tools and equipment used, especially ladders and scaffolding, must be in a safe working condition. When leaving the workplace, they must be locked up or otherwise secured so that they do not pose any danger to people or property or they can be used without authorization.
6. Electrical feed points when working on buildings and building services or production systems must have a residual current device (RCD).
7. The vehicles used by the external company must comply with the applicable regulations at the location.

The external company observes the following internal safety regulations:

1. Tools, devices, equipment and systems from bb-net may not be used without permission, without proof of the required qualifications and suitability, and without instruction from bb-net.
2. Material stores and material stacks must be laid out in such a way that they do not endanger work safety, the production process, transport or traffic flow.
3. Excavations, trenches, open channels, floor openings, etc. must be adequately secured everywhere and illuminated in the dark. Dangerous workplaces are to be cordoned off.
4. Bringing and consuming alcoholic beverages and other intoxicating substances (drugs) are not permitted on the bb-net factory premises. Members of the external company who have reasonable grounds to suspect that they are under the influence of intoxicating substances or beverages can be expelled from the company premises.
5. The external company observes the smoking ban.
6. The external company ensures that its employees wear the necessary personal protective equipment (protective goggles, protective shoes, hard hats, etc.).
7. The relevant statutory provisions for public road traffic apply on the bb-net factory premises. However, company traffic must always be given priority and internal company traffic and behavior rules must be observed. The maximum speed for vehicles of all types within the company premises is 20 km / h.
8. Vehicles from external companies are only allowed on the company premises for loading and unloading.
9. Employees of external companies who operate industrial trucks, cranes and aerial work platforms must be in possession of a corresponding training certificate.
10. The employees of the external company are not permitted to enter parts of the company, with the exception of the break areas and sanitary facilities, which are not part of the external company's area of ​​activity. Exceptionally, other parts of the company may be entered after consultation with the responsible coordinator, insofar as this is necessary to carry out the activity.
11. Mandatory, prohibition and warning signs and markings must be observed. They must not be removed or made illegible.
12. Escape routes and escape doors are marked. They are to be kept clear at all times.
13. Fire extinguishers, hydrants and corresponding signs must not be covered, blocked up or otherwise made unusable. They must be accessible at all times. Any damage must be reported to the coordinator immediately.
14. Pedestrians have to use the marked sidewalks and watch out for the traffic of industrial trucks.

Work permits or permits are required for dangerous work. The external company receives this from the responsible coordinator if necessary. The external company only uses qualified employees for dangerous work. The external company ensures that all activities on the bb-net factory premises are approved by the coordinator. Dangerous work includes in particular:

1. the handling of dangerous substances,
2. Work on or in the vicinity of electrical systems and equipment,
3. Working with a risk of fire (welding, burning, heating, cutting) and flammable liquids,
4. Work on steam or pressure lines,
5. Working with a risk of falling,
6. Work that requires special precautions because there are immediate dangers for employees of the external company and bb-net.

One speaks of “mutual endangerment” when bb-net and / or the external company sees its own and / or external risk potential when carrying out the activities. If there is a possible mutual endangerment, the external company discusses with the coordinator whether and which safety measures are necessary before starting work. The agreement with the coordinator does not release the external company from its duty to supervise its own employees.

The following applies in detail:

1. When working on or in the vicinity of live systems or equipment, the bb-net building technology responsible for this area must also be switched on. The external company has to find out the contact details of the relevant specialist department via the coordinator.
2. Electrical energy may only be taken from the external company at the assigned feed points. The external company has to find out the feeding points via the coordinator.
3. Other electrical connections to the company network may only be carried out by the building services department with the involvement of the coordinator.
4. The execution of earthworks must be discussed with the plant management beforehand because of the possible damage to supply lines. The external company has to find out the contact details of the plant management through the coordinator.

The external company is obliged to adhere to the guidelines for the environment, energy and occupational safety.

In particular, the following applies:

1. The provision and storage of water-polluting and environmentally hazardous substances must take place in collecting trays.
2. Dealing with substances that are hazardous to water must not result in any harmful contamination of the soil, groundwater, surface or sewage. Working and storage containers must be suitable, in good condition and double-walled from 100 liters. Adequate quantities of binding agent must be kept available in the work area.
3. The fuel system and the lubrication system of vehicles and machines must not show any leaks.
4. The seepage of sewage and other liquids is prohibited. The same applies to the introduction into the sewer network, unless the environmental protection specialist has approved.
5. The external company is obliged to properly recycle, dispose of and remove all waste that arises during the execution of the activity in compliance with the relevant regulations. A copy of all evidence and documents resulting from this obligation must be handed over to the coordinator immediately. The external company is entitled in individual cases to dispose of waste on the factory premises in compliance with the applicable waste separation system with the consent of the bb-net waste disposal officer. The external company has to find out the contact details of the responsible waste disposal officer via the coordinator.
6. Burning waste of any kind on the factory premises is prohibited.
7. Dust, odor and noise emissions must be reduced to what is technically achievable.
8. Harmful exposure to employees and residents must be ruled out. The construction machines used must meet the requirements of the Equipment and Machine Noise Ordinance.
9. Construction, auxiliary and operating materials that contain asbestos, halogenated hydrocarbons, lead and carcinogenic fiber materials must not be used.
10. Resources (e.g. water, energy, auxiliary and operating materials) must be used sparingly.
11. The external company only uses employees who are qualified through education, training or experience for activities with significant environmental impacts. The associated evidence must be shown to bb-net at any time upon request

In the course of activities with a fire risk, the external company is obliged to use the permit procedure for hot work and to arrange for the fire alarm systems to be decommissioned via the coordinator, with the involvement of the safety / fire protection officer. The external company is obliged to provide extinguishing agents and, after completion of the work, to remove flammable substances and gases from the building or the work areas such as the roof surfaces and, if necessary, to provide a fire protection post. Escape routes, doors and fire extinguishing equipment must be kept clear. Breakthroughs through fire walls are only permitted after consultation with the coordinator and can be closed again using the procedure specified by the coordinator.

1. The construction and assembly site must always be kept in a clean condition and tidied up at the end of work.
2. Photography or filming on the company premises is not permitted - unless there is a special permit from bb-net.
3. On Sundays and public holidays, employees from external companies are only permitted to enter our premises with written approval from bb-net.
4. The extraction of construction water from hydrants is only permitted with the approval of the coordinator.

bb-net is committed to careful use of energy and to continuously improve its energy efficiency. The external company therefore ensures economical and careful use of energy!

If specific regulations exist, the external company is obliged to adhere to them. The specific regulations are communicated by the coordinator during the briefing.

The external company is obliged to instruct its employees about the content of these "bb-net instructions for external companies" before starting work and to provide evidence of this in a suitable form upon request from bb-net. Furthermore, the external company must ensure that its employees adhere to the regulations of the "bb-net instructions for external companies". The instruction about working conditions, hazards and protective measures must be demonstrably repeated at least once a year.

There is only a German version, this is binding.

(1) bb-net guarantees its customers that the hardware sold is free from manufacturing, material and processing defects. The generally recognized rules of technology at the time of manufacture are decisive.

(2) bb-net will either repair the defective goods or replace them with a product that is at least equivalent or comparable. In any case, the costs will be borne by bb-net.

(3) If neither repair nor replacement of the defective device is possible, bb-net will reimburse you for the current value of the device. The fair value is determined on the part of bb-net on the basis of a progressive discount. If the defect occurs within the first 12 months, bb-net will reimburse the buyer for the full purchase price. 
Fig. Progression of discounts: 
> 12 months - 20% discount 
> 18 months - 30% discount 
> 24 months - 40% discount 
> 30 months - 50% discount  

(4) Replaced parts become the property of bb-net. There are no further claims. In particular, bb-net does not provide loan devices for repairs during the warranty period and does not assume the costs for this.

(5) If a rechargeable battery is used for the processed used goods with the tecXL seal, bb-net guarantees a minimum running time of 30 minutes in regular operation.

(1) Wear parts are excluded from the guarantee. These include in particular, but not exclusively: batteries, capacitors, fans, heat-conducting agents, discoloration, hinges, levers, flaps or signs of wear in the input area. The guarantee for accumulators is limited to a maximum of 6 months.

(2) The guarantee does not cover damage caused by force majeure or natural disasters in particular, but not exclusively: fire, radiation, frost, sun / heat, floods, war, computer viruses, programming and software errors, external forces or impacts.

(3) The improper use or modification of the devices is also excluded from a guarantee claim. Examples of improper use are in particular, but not exclusively: water damage, corrosion damage, defects due to accessories not approved by the manufacturer and the installation of software not approved by the manufacturer.

(4) Manufacturer-side serial errors, software errors and / or errors in connection with the operating system are excluded from the guarantee.

(5) In addition, the validity of the guarantee ends if the installation, care instructions and repair of the device are not followed by any person / company other than bb-net. Except bb-net, a repair by a third party has expressly agreed in writing.

(6) Stand-alone, but also built-in displays, are classified into four pixel error classes according to ISO 13406-2. These products are tested and sold according to the ISO category pixel error class II. The maximum permissible number of defects per million pixels is two continuously lit pixels (defect type 1), two continuously black pixels (defect type 2) or five defective sub-pixels, either continuously lit in the colors red, green, blue and continuously black ( Error type 3). Defective pixels do not represent a guarantee case within the applicable specification.

(7) Assembling or dismantling the defective part or the product are not covered by the guarantee.

(1) The warranty period for tecXL products is 24 months, for other used hardware, so-called used IT, 3 months and begins from the invoice date.

(2) If the customer resells products with the tecXL seal for the first time, the guarantee period begins again, but the extension is limited to a maximum of 6 months. Upon request, bb-net must be given the original purchase receipt, which clearly identifies the device. Accumulators are excluded from this.

(3) If components are exchanged in the course of fulfilling the guarantee, this does not trigger a new start of the guarantee period.

(1) If you discover a defect in your tecXL product, please contact our customer service immediately using the online form in your customer account.

(2) If our customer service determines that the product complained about is possibly defective and the guarantee claim is justified, you will receive a processing number (RMA) and instructions for shipping the product to bb-net.

(3) Returns to bb-net authorized by us in suitable transport packaging are paid for in advance and insured accordingly. The dispatch takes place to the address indicated on the return.

(4) After the guarantee has been provided, you will receive your tecXL product back with the same configuration that it originally had when you purchased it, subject to possible updates.

(5) You may not return an incomplete product to bb-net without contacting our customer service in advance. bb-net reserves the right to return unannounced consignments and to invoice the sender for the shipping and handling costs.

(1) The costs of sending and the ancillary costs are to be borne by the buyer. In the event of complaints within the first 60 days after the delivery date, bb-net grants the option of also bearing the return costs.

(2) After completion of the repair, bb-net will send the devices back to the customer at bb-net's expense without further notice.

(1) bb-net assumes no liability for data and installed software. bb-net reserves the right to delete data carriers within the scope of guarantee compliance and to reinstall the operating system. It is the customer's responsibility to reinstall the operating system and other software.

(2) bb-net assumes no liability for data that is lost in transit from or to bb-net. The transport insurance only covers the value of the shipment.

(3) bb-net assumes no liability for repairs carried out as a gesture of goodwill.

(1) The data necessary for the implementation and processing of the guarantee is recorded, transferred and processed. By using the currently valid return procedure, the customer agrees that this data may be collected and processed. bb-net basically acts in accordance with the stipulation of data economy.

(1) The place of fulfillment of the obligations from this guarantee is Schweinfurt. As far as permissible, the jurisdiction is the regional court district of Schweinfurt. German law applies to this guarantee to the exclusion of the UN sales law, unless this is contrary to mandatory international consumer protection law.

This code of conduct was drawn up by the management and describes which values ​​we share and how we want to work together - today and in the future. They give us a clear target image that has to be achieved in order to secure our company's long-term success. A respectful and cooperative cooperation as well as the conscious perception of social responsibility form the basis for our long-term corporate success. Responsible, ethically correct and honest behavior is expected from management, employees, but also business partners, suppliers and possibly future subsidiaries or cooperation companies.

The code of conduct makes a claim on ourselves, at the same time it is a promise to the outside world for responsible behavior towards business partners and the public, but also in dealing with one another within the company. It should serve as a guideline for our daily behavior.

Our managers have a special role model function. A prerequisite for the company-wide implementation of the Code of Conduct is that our values ​​are exemplified by the managers. They are the first point of contact for questions about understanding the regulations and ensure that all employees know and understand the code of conduct. As part of their management tasks, they prevent unacceptable behavior or take suitable measures to prevent rule violations in their area of ​​responsibility.

For us, compliance with laws and regulations is an essential basic principle of economically responsible action. We always observe the applicable legal prohibitions and obligations.

Our employees are the foundation for the success of our company. So that their strengths can develop, we create a work environment that lives this appreciation and promotes integrity. We trust each other and keep our word. We stand for equal opportunities, because there is great potential in the diversity of our employees. We treat all employees equally, regardless of ethnic or national origin, gender, religion, worldview, political attitude, disability, age or sexual identity or any other protected characteristic or status. We show each employee the necessary respect, treat each other with decency and if we disagree on things, then we are without humiliation. We take full responsibility for our decisions, actions and results. Credibility arises when we take responsibility for what we say and do. Everyone clearly states their intentions and goals and expects others to share their opinion.

Our employees are hired and promoted exclusively on the basis of their qualifications and their technical, but also social skills. Every single employee is obliged to refrain from any form of discrimination and to live together in a respectful and friendly manner.

We do not tolerate sexual harassment in any form and use language that is neither discriminatory, intimidating, harassing, threatening, abusive, sexually objectionable, or otherwise insulting or inappropriate.

The right to appropriate remuneration is recognized for all employees. The remuneration and the other services correspond at least to the respective national and local legal standards.

The health and safety of our employees are just as important to us as the quality of our work and business success. Occupational health and safety are an integral part of all operational processes from the outset. The health of our employees is our greatest asset and an obligation for everyone. Our company takes into account the relevant occupational safety regulations, the state of the art, occupational medicine, hygiene and other ergonomic findings. Each of our employees promotes safety and health protection in their working environment and adheres to the regulations on occupational health and safety. The manager is obliged to instruct and support his employees in fulfilling this responsibility.

All employees are obliged to use the company's property and resources appropriately and carefully and to protect it from loss, theft or misuse. We use company tangible and intangible property only for corporate purposes and not for personal use unless expressly permitted.

Important corporate goals for us are sustainable environmental and climate protection as well as resource efficiency. We check and validate our options for CO₂-To minimize emissions and to continuously optimize our products and our actions. We achieve this through a comprehensive sustainability concept, a large number of environmental projects and the unavoidable CO₂-Compensate the footprint with climate certificates. Every employee is responsible for treating natural resources carefully and contributing to the protection of the environment and climate through their individual behavior.

Corruption, money laundering activities and violations of applicable law lead to sanctions against the person / s concerned. Each employee may not accept, demand or be promised any gifts or other benefits from customers, suppliers or other persons in open or covert form for or in the fulfillment of his contractual obligations without the consent of the employer. If you have any questions, legal doubts or justified suspicions, you must always consult your line manager. None of our employees are allowed to use the company's business connections for their own benefit or for others' disadvantage.
Corruption, money laundering activities and violations of applicable law lead to sanctions against the person / s concerned. 

Our company is aware of its responsibility for education and science, for culture and sport as well as for social issues. Social responsibility and social commitment have been an integral part of the corporate culture for decades.

We make donations and other forms of social engagement solely in the company's interests. We do not make any financial donations to recipients with whom a conflict of interest could arise.

Donations are made transparently, as the purpose, recipient of the donation and confirmation of the donation by the recipient of the donation are documented and verifiable.

The public perception of bb-net media GmbH is essentially shaped by the appearance, actions and behavior of each individual employee. We are all responsible for this. Inappropriate behavior by an individual can cause considerable damage to our company.

Therefore, every employee is called upon to maintain the reputation of our company through their behavior and appearance in public or in social media.

Our company respects the internationally recognized human rights and is committed to their observance and protection. We respect the dignity and personal rights of our employees and third parties. We strictly reject any form of forced and child labor.

Business relationships are based on objective criteria, including price and quality, but also the existence of a well-established, fair cooperation. Our success is also based on a trusting relationship with our customers.

Business decisions are made in the best interests of the company only. It is important to us that our decisions are not guided by private interests. Conflicts of interest with private, other economic or other matters are to be avoided for all employees right from the start. Transparent disclosure of the conflict is a prerequisite for resolving any conflicts of interest that arise.

We can achieve successful and sustainable business deals in competition with the convincing quality and performance of our products and services. The principles of honesty and integrity must be observed in all business and social activities.

Exchanging gifts and invitations in day-to-day business is entirely legitimate as long as it does not exceed a reasonable value and frequency.

Moral behavior and fair competition are the basis for our success. We adhere to the rules of fair competition. The exchange of information on prices, price-setting factors or price components, the division of territorial and customer groups, agreements or information about delivery relationships and their conditions are not permitted among competitors. We expect our employees and our business partners to fully assume their responsibility to ensure fair competition.

Our own developments and our knowledge are of outstanding value. We protect these intangible assets because they are of considerable economic importance for the future of our company.

We respect intellectual property rights and adhere to data protection laws and regulations. When using external information technologies and software, we undertake to only use legally acquired and licensed versions.

The employee is obliged to maintain secrecy about all business and operational processes of which he has become aware through his or her work or in any other way. This also extends to business secrets or operational processes of other companies with which the employer is legally, economically or organizationally linked that became known during the term of the contract.

The operational processes include, in particular, manufacturing processes, distribution channels, customer lists, calculation bases, company software and comparable information. This also includes the employee's own observations, experiences and results. All business documents and records of business transactions are to be treated as the property of the employer and handed over to the employer at the latest when the employment relationship is terminated. The duty of confidentiality does not apply to processes and facts that are accessible to everyone and the disclosure of which is clearly without disadvantage for the employer. In case of doubt, the employee is obliged to obtain instructions from his superior or the management.

Even after the employment relationship has ended, the obligation to maintain confidentiality continues to exist, provided that this does not or only insignificantly hinder the employee's professional advancement. Should the post-contractual confidentiality obligation inappropriately hinder the employee in his professional advancement, he has a right to an exemption from this obligation against the employer.

The employee is prohibited from processing personal data without authorization (data secrecy). They are to be committed to data secrecy when starting their work. Data secrecy persists even after the activity has ended (Section 53 of the Federal Data Protection Act). The employee must protect trade secrets even after the termination of the employment relationship.

We structure our relationships with current and former employees, applicants, business partners and other groups of people in such a way that business-relevant, confidential, secret and personal data is protected. We collect, process or use personal data only insofar as this is necessary for specified, clear and legitimate purposes. The use of the data for those affected should be transparent. We maintain the right to information and correction as well as, if necessary, objection, blocking and deletion of the data.

Our employees undertake to comply with data protection regulations, statutory and operational regulations and to protect them from misuse. We undertake to adhere to an appropriate standard when securing data.

All data processing components must be secured in such a way that unauthorized internal or external use is prevented.

All employees are requested to contact their line manager, the management or by email in confidence [email protected] to turn, free from fear of negative consequences.

All contact persons undertake to maintain absolute secrecy if this is requested by the person making the contact or if their protection requires this.

(1) Companies should support and respect the protection of international human rights.

(2) Businesses should ensure that they are not complicit in human rights abuses.

(3) Companies should uphold the freedom of association and the effective recognition of the right to collective bargaining.

(4) Companies should advocate the elimination of all forms of forced labor.

(5) Companies should advocate the abolition of child labor.

(6) Companies should stand up for the elimination of discrimination in employment and gainful employment.

(7) Companies should follow the precautionary principle when dealing with environmental problems.

(8) Companies should take initiatives to promote greater environmental awareness.

(9) Businesses should accelerate the development and diffusion of environmentally friendly technologies.

(10) Businesses should stand up against all forms of corruption, including extortion and bribery.