The quality management standard ISO: 9001 defines various requirements for different areas of a company. If these are met, the company can provide products and services that meet customer expectations and regulatory requirements.
bb-net received the certification for the first time in 2001 and has continuously developed and improved its internal quality management since then. In April 2017 there was only one new test, which again met all requirements and thus the certificate was awarded to bb-net again.
In addition to the requirements of ISO: 9001, various other measures and tools are used in the company for quality assurance and continuous quality improvement. The general feedback from our customers on the consistently high quality of our refurbished tecXL notebooks, computers and TFT displays confirms our efforts in the area of quality management.